Our Process

Est. 9–24 days total

Start Process

Delay Documentation

Document the timeline of delay or maladministration — collect all correspondence, application receipts, and evidence of inaction by the authority

1-3 days

Formal Representation

File complaint with Wafaqi Mohtasib (Federal Ombudsman), Provincial Ombudsman, or submit representation to the concerned authority with legal notice

1-2 days

Implementation

Ensure the order or directive is implemented by the concerned authority, and follow up if compliance is delayed

1-4 weeks

Legal Analysis

Identify applicable legal remedies under relevant laws including the Federal Ombudsman Institutional Reforms Act, 2013 or provincial ombudsman laws

2-3 days

Hearing & Pursuit

Attend hearings, submit evidence and written arguments, pursue the matter through prescribed legal channels until resolution or order is passed

4-12 weeks

Delay Documentation

Document the timeline of delay or maladministration — collect all correspondence, application receipts, and evidence of inaction by the authority

1-3 days

Legal Analysis

Identify applicable legal remedies under relevant laws including the Federal Ombudsman Institutional Reforms Act, 2013 or provincial ombudsman laws

2-3 days

Formal Representation

File complaint with Wafaqi Mohtasib (Federal Ombudsman), Provincial Ombudsman, or submit representation to the concerned authority with legal notice

1-2 days

Hearing & Pursuit

Attend hearings, submit evidence and written arguments, pursue the matter through prescribed legal channels until resolution or order is passed

4-12 weeks

Implementation

Ensure the order or directive is implemented by the concerned authority, and follow up if compliance is delayed

1-4 weeks